Jaquory Lunsford

Head of Growth | E-commerce & SaaS Growth Leader

LinkedIn

About

Highly accomplished Head of Growth with over a decade of experience driving exponential user acquisition, revenue growth, and customer enablement for SaaS and e-commerce platforms. Proven leader in growth strategy, product-led growth, and Go-to-Market (GTM) execution, consistently delivering significant results, including 35,000+ installs, 2,000+ demos, and 150,000+ followers. A strategic player-coach adept at both developing high-impact growth initiatives and executing hands-on to achieve ambitious business objectives.

Work Experience

Head of Growth

Genie

Jan 2023 - Present

Leading growth strategy and execution for Genie, an inventory management platform, overseeing marketing assets and driving user acquisition, product adoption, and revenue growth for e-commerce brands.

  • Managed comprehensive marketing assets, including website and app listings, driving over 700+ installs and securing 465 demos to significantly expand the user base.
  • Implemented a data-driven feedback process, reducing product's core action completion time from 23 days to less than 1 day, significantly enhancing user experience and feature adoption.
  • Strategized and executed a Go-to-Market (GTM) plan, acquiring 240+ active users and 78+ paying customers within the initial 6 months.
  • Developed and implemented an account management strategy, increasing pricing by 20% while efficiently servicing 32% of the user base, boosting revenue per user.
  • Launched a bi-weekly product marketing newsletter, engaging 400+ readers with a 45% open rate within 3 months, centralizing communication and driving engagement.

Co-Founder / Head of Strategy

Growth Department

Jan 2021 - Dec 2022

Co-founded and led growth strategy for an e-commerce software agency, overseeing marketing and GTM initiatives to drive client acquisition and revenue for multiple brands.

  • Led strategy and managed the marketing team for Fondue (acquired by Postscript), generating over 40 qualified meetings per month through an inbound automated funnel, social media lead magnets, and 25+ strategic partnerships.
  • Strategized and implemented a Go-to-Market (GTM) campaign for Shoplift, securing 300+ paying customers in three months through targeted cold and warm outbound marketing, driving significant user conversion.
  • Implemented data-driven marketing processes for Blyp, enhancing customer acquisition across outbound, content, and paid channels, resulting in 4x monthly recurring revenue growth and a 3.8% increase in daily installs within four months.

Growth Marketer

Carro

Jan 2016 - Dec 2020

Drove significant user acquisition, revenue generation, and brand establishment for Carro, an e-commerce enablement platform, as a key early team member.

  • Played a pivotal role in scaling the team from 3 to 40+ employees (Seed to Series B), driving over 30,000+ installs and generating $1 million+ in annual recurring revenue within five years.
  • Developed and managed outbound marketing efforts, securing the first 17,000 direct installations from Shopify Stores within three years by targeting ideal customer profiles.
  • Designed and implemented integrated growth loops across content, social media, email, and lead magnets, driving 100+ daily installs and solidifying Carro's leadership in e-commerce technology.

Chief Marketing Officer

Guesthouse

Jan 2014 - Dec 2015

Led all marketing initiatives for Guesthouse, a DTC vintage furniture brand, overseeing organic growth, brand identity, and e-commerce sales channels.

  • Generated over $750,000 in revenue within two years by optimizing organic marketing channels, including email, social media, SMS, and events.
  • Developed a strong brand identity and presence, organically growing the Instagram community to over 40,000+ followers without reliance on paid media.
  • Managed e-commerce, email, and SMS marketing channels, contributing to over $500,000+ in online sales within the first two years.

Head of Operations

Extra Hours

Jul 2012 - Dec 2013

Directed operations and content strategy for Extra Hours, a creative agency specializing in Instagram and TikTok ad management for DTC brands.

  • Developed and executed tailored content strategies for over 20 top-performing e-commerce brands, including Palladium, K-Swiss, and Dedcool, optimizing digital presence.
  • Led end-to-end website design, development, and implementation projects for 10+ Shopify and Shopify Plus brands, enhancing their online storefronts.
  • Directed strategy and operations for a product and social media team, managing channels across TikTok, Instagram, and Facebook for over 20 brands.

Marketing Director & Community Manager

The H Hub

Jul 2011 - Jun 2012

Directed marketing and community engagement for The H Hub, a content engine connecting brands with creators, driving revenue and platform growth.

  • Led inbound and outbound sales initiatives, generating over $70,000 in monthly recurring revenue from services, campaigns, and platform fees.
  • Strategized and developed the Go-to-Market (GTM) plan for a new creator and brand marketplace, attracting over 3,000 creators to the platform.
  • Managed social media and community marketing, cultivating an engaged Instagram community of over 100,000 followers.

Skills

Growth Strategy & Marketing

  • Go-to-Market (GTM) Strategy
  • Growth Marketing
  • Customer Acquisition
  • Product-Led Growth
  • Revenue Generation
  • MRR Growth
  • SEO & Organic Growth
  • Data-Driven Decision Making
  • Market Research and Competitive Analysis

E-commerce & Digital Marketing

  • E-commerce Expertise
  • Content & Campaign Development
  • Social Media Management
  • Brand Positioning
  • Community Building
  • Website Design & Development (Shopify/Shopify Plus)

Leadership & Operations

  • Team Leadership
  • Operations Management
  • Cross-Functional Collaboration
  • Process Optimization
  • Strategic Planning
  • Support Infrastructure Design
  • Customer Enablement & Retention
  • Partner Program Development
  • Stakeholder Management